Contact Us

   
 
Toll Free Number
800-428-3001
 
Indianapolis Area
317-692-7979
 
New Business Fax Number
317-692-7711
 
Inforce Policy Service Fax Number
317-692-8402
 
Claims Fax Number
317-692-8418
 
Underwriting Fax Number
317-692-7636
 
Marketing Fax Number
317-692-7215 
New Business: 
Submission, Issue and Pending Cases
 
New Business
800-428-3001 Option 1
 
New Business Email
Policy Service: 
Surrenders, Loans, Owner/Beneficiary Changes
 
Policyholder Service
800-428-3001 Option 2
 
Policyholder Service Email
Claims: 
Health, Disability, and Death Claims
 
Claims
800-428-3001 Option 3
 
Claims Email
Underwriting: 
Specialists & Underwriters work by an alphabetic split determined by the Proposed Insured's Last Name. Their alphabetic split is indicated below next to their name.
 
Pending Specialists: Pending Underwriting Cases
800-428-3001 Option 4
 
Dana Kelly (A – E) - extension 7643
 
Jeni Tillema (F – L) - extension 7654
 
Lisa Phillips (M – R) - extension 7501
 
Govan Otero (S – Z) - extension 7393
 
Underwriters: Risk Assessments
800-428-3001 Option 4
 
Jerry Blake (A – B) - extension 7462 
 
Brett Sexton (C – E) - extension 7413
 
Carmen Harton (F – H) - extension 7560
 
Francine Collier (I – L) - extension 7790 
 
Sabine Clark (M – O) - extension 7025
 
Barbara Andry (P – R) - extension 7564
 
Ben Begley (S) - extension 7061
 
Cheryl Hochgesang (T – Z) - extension 7526
Marketing: 
Website Assistance, Licensing, Contracting, Supplies, and Product Information
 
 
800-428-3001 Option 5
 
 
 
Commissions, Debit Balance Payments, and Suppressed Accounts
 
 
800-428-3001 Option 6